Converse-Ations Vyve Broadband, Carl

In this episode, Sean and John sit down with Carl from Vibe Commercial Services to talk about internet, infrastructure, and how Vibe has grown in Glenrock over the last several years.

Sean shares how he first met Carl when he was looking for better service for his business and was ready to move away from CenturyLink. Carl laughs that when he sees a business running on CenturyLink, he usually leaves with a signed contract, and in this case, he was right. From there, the conversation turns into a deeper look at how Vibe evolved from the old Communicom system into what it is today.

Carl explains that Vibe was formed when several communications companies were combined under one umbrella, with a focus on serving smaller towns like Glenrock, Douglas, Wheatland, and Torrington. The company saw early that cable TV was fading and that the real future was in fiber internet and business networking. He also openly acknowledges that Vibe had some rough years in Glenrock, especially before the system upgrade, when demand was outpacing what the infrastructure could handle.

That changed about three years ago, when Vibe made a major investment in Glenrock. Carl says they replaced around 31 miles of lines, upgraded nodes, added fiber throughout town, and essentially rebuilt the market from the ground up. The result was a dramatic shift in capacity and reliability. Sean talks about how much of a difference it made for his own shop, where multiple computers can now run manufacturer websites, downloads, and business operations at the same time without slowing everything down.

The episode also covers the difference between standard service and direct fiber, including the custom fiber run installed to Sean’s business. Carl explains that Vibe can provide high-speed internet throughout Glenrock, including into Rolling Hills, and says the company is now built to handle major future growth without issue. He also talks about the importance of redundancy, failover systems, battery backups, and how Vibe has positioned itself so outages are rare and response times are fast.

Kim jumps in to share her own experience from her time at Edward Jones, where Vibe’s customer service made a big difference. She points out that Vibe would often notify customers of outages before anyone even had to call in, which saved time and showed a level of care that stood out.

The conversation also highlights Vibe’s broader investment in the community, including sponsoring local events, supporting Deer Creek Days, helping with Town Square, and looking ahead to being part of this year’s activities again, including the possibility of a Vibe mud volleyball team.

Overall, the episode is part business spotlight and part local infrastructure update, with Carl making the case that while Vibe may have had a rough reputation years ago, the service in Glenrock today is a completely different story. The group closes by talking about how much small-town service matters, the value of having real people answer the phone, and why reliable internet is now just as essential as any other utility.

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